SEO Competitor Sabotage Exhibit 1

by Patrick Altoft on / 32 responses

Competitor sabotage is something that website owners and SEO companies need to watch out for, we are developing software to track the problem for our clients but a lot of small companies are unprepared and totally unprotected.

A Blogstorm reader sent this email today, his competitor has hired an SEO company who appear to be deleting as many of his links as possible by pretending to be a web design company.

I can’t imagine sabotaging your competitors is legal, is it?

To whom it may concern,
We are working for a company called XXXXXXX of which they have a link from your site. We are currently undergoing a website redesign and this will extend to the site structure.

As we are going to be making changes to the relevant pages and their page names, we would kindly ask that you remove any links from your website as they may be out of date and could potentially have a negative effect on your own site.

I hope that this request shouldn’t be an issue but if you require any further information please do not hesitate to contact me on this email address.

Kind Regards,
Jim
Senior Web Developer

Patrick Altoft is Director of Search at Branded3, a Leeds SEO & Digital Agency specialising in SEO, Web Design, Development & Social Media.

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Comments

Read the 31 comments below, or add your own!

November 27, 2008 at 6:42pm

Does the domain they’re sending these from trace back to a Mailboxes Etc. in Minsk or are they actually sending them out under their own flag?

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November 27, 2008 at 6:44pm

I don’t know why, but I find myself getting very angry as I read this. Outrageous behaviour! SEO is competitive but there are certain ways to behave and this definitely isn’t one of them.

I hope that whoever it was that sent this email gets caught and punished. No doubt they’ll be on the receiving end of it one day but I hope this isn’t the sign of things to come!

Gregor

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Lee
November 27, 2008 at 7:23pm

Then why not out them? Without some actual sites to see who’s behind this, all this really amounts to is linkbait on your part, theres nothing valid to see as it stands.

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Affan Laghari
November 27, 2008 at 9:29pm

Who do you want outed? The victim?
I don’t think that the person who sent this email to Patrick can be 100% sure of WHICH competitor it was doing this sabotage (unless there is only 1 competitor).

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Lee
November 27, 2008 at 10:17pm

Clearly I don’t want the victim outed, no. I mean without proof of who was doing the dirty deed, this post is pretty much worthless.

Big deal, someone, somewhere is doing something very shady with someone elses backlinks – not like something we’ve not all come across before. Without some info, this post is just a waste of everyones time, imo. It adds absolutely no value.

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Don
November 28, 2008 at 4:10am

Hey Mate,

I would be very interested in that tool. Maybe you could make it accessible on a subscription basis. SEOMOZ like :-)

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November 28, 2008 at 7:53am

That’s a mean one. I dont think its illegal though.

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Dom
November 28, 2008 at 10:04am

old news – this was featured in SEOmoz months ago….

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November 28, 2008 at 10:47am

I’m not going to name the sites involved because I personally can’t prove who it was. To out them without proof would be irresponsible.

Those of you who think this is linkbait clearly misunderstand the word. I have more than enough links already.

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November 28, 2008 at 10:51am

It would definitely be fraud/misrepresentation in the UK to pass-off as a rep for a company in this way.

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Dom
November 28, 2008 at 11:14am

If you’re interested this tactic is originally discussed here – http://www.seomoz.org/blog/whiteboard-friday-give-it-up

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Affan Laghari
November 28, 2008 at 12:02pm

But the big question is how to deal with this problem.
I guess the victim can just copy that email verbatim, trace the people linking to the sabotager (competitor) and send it to people linking to the competitor. And hopes the score remains equal.

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November 28, 2008 at 12:18pm

To be clear, that isn’t the email I mentioned getting in comments on another post (which I still haven’t checked out or forwarded to anyone yet – it’s not a priority task for me) but it looks very similar.

When the going gets tough, the dirty tactics get going?

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Dom
November 28, 2008 at 12:42pm

How to deal with this – tricky. How about running a monthly audit of all your in bound links using Linkscape or backlinkwatch.com?

Compare month on month figures – if you notice significant drops then check the data & follow up with each web site where kinks have bee dropped. Bit of a chore, but you could use this data to go about optimising your inbound links.

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Ritz
November 28, 2008 at 12:54pm

As far as i know misrepresenting yourself in someone elses name ( which these guys are doing) is illegal. I can’t go to someones door and say “oh by the way, your gas company isn’t supplying you anymore I am, would you mind canceling your direct debit with your old company and signing up with us please”
Certain this isn’t legal

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SandyM
November 28, 2008 at 1:21pm

You would have thought in a perfect world a webmaster would forward the email direct to site involved for verification.
Anyhoo.. Thanks for the awareness.. I hope karma finds its way to the sneak!

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Elliott
November 28, 2008 at 2:20pm

I’m with David B @ 10.. I’d need to check for certain since it’s ages since I didn’t any law stuff so any lawyers, solicitors, members of her majesty’s constabulary et al do feel free to correct me…

It’s a criminal and arrestable offence in UK law for anyone to use “a false instrument” (in the case the email) to gaining advantage for themselves or another (ie: client) and would count as deception + fraud (Section 2, 1983 Theft Act (IIRC; Use of a false instrument to obtain money, goods or services from another)

Regardless of anything else and which law it is it’s an appalling way to behave. If you were rewriting a website structure surely you’d simply 301 redirect any links?

E

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Jon
November 28, 2008 at 6:16pm

As Don alluded… I wonder how long it will be before someone releases an automated tool to do this for you. Watch out for the adverts on DP!

Cheers, Jon

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Lee
November 28, 2008 at 10:20pm

Lol @ “Those of you who think this is linkbait clearly misunderstand the word. I have more than enough links already.”

Do you ever tell any prospective clients they have enough links already? ;)

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Donovan
November 30, 2008 at 8:59pm

Whats up with the links on the bottom of the page Patrick?

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November 30, 2008 at 9:03pm

That is terrible. I would seriously go kick their asses in person. Definitely not something I would do over email.

The thing is that it’d probably be easy to get those links back if that actually happened.

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November 30, 2008 at 9:09pm

Test to see if they pass anchor text to the homepage. So far they don’t.

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November 30, 2008 at 9:18pm

Wow! The things people will do to get ahead.

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November 30, 2008 at 9:21pm

What do you mean by passing the anchor text to the homepage?

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meh
November 30, 2008 at 10:30pm

I was actually tempted to do this over the weekend with one evil client.

Have two targeting the same niche – one which is trying to destroy my business and reputation.

Take away the links and give to the other client?

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Pete
December 1, 2008 at 11:17am

Re Meh: I would certainly look at your contracts first: In a typical agency/client relationship the work done during a project is the clients work – not the agencies, HOWEVER

This is not a normal situation, and I would suggest any such activity outlined by Patrick – if not already illegal should certainly be considered as such (if it is indeed intentional and has not had the clients ok first)

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meh
December 2, 2008 at 1:35am

Hmmm maybe I need to “adjust the contracts”….

Thanks for your comment Pete.

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dunnu
December 16, 2008 at 11:30am

hi everone thanks for SEO Info

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January 6, 2009 at 12:28am

I can’t imagine it isn’t illegal, SEO is about beating your competitors by being better, not by ruining their work.

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October 5, 2009 at 1:30pm

Hilarious! I’m very tempted to give this a try, purely for fun.

If only my SERPs competitors actually did some link building :(

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