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SEO Account Manager

Posted : September 18th, 2008
  • Company Name : bigmouthmedia
  • Location : London
  • Salary : Negotiable
Contact InformationJob Description

Roles and Responsibilities

Title: SEO Account Manager

Reports to: SEO Team Leader

Key relationships: SEO Team Leader, Search Services Manager, Technical SEO Managers, Head of Operations

Based at: Bigmouthmedia, London

Job Purpose:

To manage and maintain a portfolio of client relationships, manage the SEO campaigns for these clients and consult with clients on developing their websites for best practice SEO.

Updates and Appointments:

• Updates SEO Team Leader on weekly basis with progress/issues/problems and training needs

Responsibilities within Role:

• Independently manage and take ownership for a portfolio of clients
• Effectively manage the communication and deliverables for all clients
• Ensure the timely delivery of all client deliverables
• Plan, organise and develop all client deliverables
• Run client portfolio to minimum 70% profitability
• Keep up to date with industry trends and developments on an ongoing basis
• Update all clients on major industry developments (search marketplace and client industry online)
• Understand and effectively convey SEO knowledge, tools and techniques to clients on a continuous basis
• Understand and adhere to client KPI’s on ongoing basis and work toward these at all times
• Monitor, address and report client issues to SEO Team Leader

Team and Company Responsibilities;

• Complete all SEO and Client Management training workshops to satisfaction of Head of Training and SEO Team Leader
• Understand and convey basic technical principles for SEO
• Demonstrate continued increase in knowledge of SEO
• Keep up to date with marketplace and technical developments and integrate recent search developments into client campaigns
• Participate in team training/meetings and events
• Review client campaigns, profitability and issues with SEO Team Leader on monthly basis as appropriate
• Escalate client problems or issues with SEO Team Leader as soon as these occur
• Identify additional training needs
• Identify and pursue client upsell opportunities
• Adhere to best practice SEO at all times
• Select and work towards an agreed personal project
• Agree and work towards your tailored Personal Development Plan

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